Returns

You can return a purchased product without stating a reason within 14 days of receiving it. Simply send an email to: domisol@dostrajamy.com informing about the return of the product. The shipping address for returns is: Dostrajamy Sp. z o.o., 2/17 Starzyńskiego Street 35-508 Rzeszów, marked RETURNS. Please remember that the product must be intact, unworn and without signs of use. Returned goods are sent at your own expense, together with the completed form on withdrawal from the contract. Custom-made products are not returnable.

The withdrawal form can be downloaded here.

Complaints

Please send complaints to the following address: Dostrajamy Sp. z o.o., ul. Starzyńskiego 2/17 35-508 Rzeszów, with the annotation ADVERTISEMENTS.

Attach the completed claim form (here). We will contact you within 14 working days.